Before delivery
Tell us what is arriving, its size, the expected date and who will collect it.
IRL CONCIERGE · VANCOUVER
Have a package, car seat, stroller or electric wheelchair delivered to IRL Concierge. Arrange receipt and collection with our team before sending it.

ONE CLEAR STARTING POINT
Receiving is a separate service from luggage storage. Contact us before delivery to confirm the item, arrival date, recipient details, collection plan and total charge.
Tell us what is arriving, its size, the expected date and who will collect it.
Confirm acceptance, recipient instructions, collection timing and total charges.
Follow the handover plan agreed with the team and allow time to reach Abbott Street.
USEFUL ANSWERS
Contact our local team if you need help with your arrangements.
Call 855-605-6999Yes. Contact IRL before arranging delivery to confirm the item, recipient, arrival date, collection plan and total charge. The receiving address is 673 Abbott Street, Vancouver, BC V6B 0J4.
The published receiving price is CA$10 per delivered item, per day. Receiving is separate from standard luggage storage and its oversized-item pricing. Confirm the total charge with our team before delivery.
These items are included in IRL’s published equipment-receiving service. Confirm the particular item, size, delivery timing and collection arrangements before sending it.
Ask our team for the exact recipient and delivery instructions after the arrangement is confirmed. Do not send an unarranged delivery to the office.
Agree the collection window with the local team before arranging delivery. Confirm any special size, handling or storage requirements.
A clear delivery destination and collection plan start with a quick conversation.