Confirm authorization
Agree who may leave or collect the key or fob and what authorization the team needs.
IRL CONCIERGE · VANCOUVER
Key Pickup & Drop-off in Vancouver
Arrange a clear handover plan with IRL Concierge at 673 Abbott Street. Contact our local team before sending guests or leaving keys and fobs.
AGREE THE DETAILS FIRST
A handover everyone understands.
Confirm the handover
Provide the guest details, item, instructions and an agreed collection window.
Confirm the quote
Ask about service availability, fees and any replacement charges before proceeding.
USEFUL ANSWERS
Before you make plans.
Contact our local team if you need help with your arrangements.
Call 855-605-6999How do I arrange a key pickup or drop-off?
Contact IRL before directing anyone to the office. Agree the host or owner authorization, guest details, item, handover instructions, collection window and fees with our team.
Can a guest collect a building fob?
Ask our team to confirm the arrangement with the host or owner. Building procedures and authorization must be agreed before a fob or key is handed over.
Where is the office?
IRL Concierge is at 673 Abbott Street, Vancouver, BC V6B 0J4. Ring the doorbell upon arrival.
What are the key exchange hours and prices?
Contact the local team for the available collection window and quote. Luggage storage hours and prices should not be assumed to apply to key exchange.
Can you help with a replacement fob?
Our published host service includes coordinating replacement fobs with the host and building management. Authorization, building procedures, availability and replacement charges are confirmed before proceeding.
Make the next arrival easier.
Arrange the key handover with our local team before your guest arrives.